Portable GPS Trackers

Starter Guide

To access the guide to the following GPS tracker models: 

• Tracking Device 20000mah
• 4G Tracking Device 20000mah
• GPS Tracker 10000mah
• 4G Car Tracker

Click the link below and follow the steps to get the device up and running.

Portable GPS Tracker Guide 

Troubleshooting

Q: Did the start up fail?
A: Check if the battery charge is full or not.

Q: The device cannot obtain location information?
A: Make sure the device is in an open area or near a window to test.

Q: How to choose a SIM card?
A: We recommend Amaysim. The SIM card must support GSM&LTE /GPRS. Make sure the card has credit and that it is NOT data only.

Q: Not able to get the device working?
A: Follow the guide below or reach out to us via email. 

Q: Why is my device is not showing the correct location?
A: Check when it is giving the location if it shows the location type as GPS (very accurate) or LBS (not accurate).
If the device is inside a building where no GPS signal is available it will use LBS to try to determine its location.
If you go to history you can filter LBS so it will only show the GPS Location.

Cautions

Please comply with the instructions to extend the unit life:
1. Keep the unit dry. Any liquid, i.e. rain, moisture, may destroy or damage the inside circuitry.

2. Don’t put the unit in overheated or over cooled places.

3. Don’t disassemble or refit the unit.

4. Please use the battery and charger provided by manufacturer. Using other batteries and chargers can cause problems.

Features and Fault Finding

Power saving mode (Portable trackers) 

To save power we suggest using the sleep based on vibration, this means if the device is not moving then it will go to sleep. 

Vibration sensitivity  (how to use) 

The default is vib1,3 0 off, 1 on 3 is the time of continuous vibration, in seconds, the range of sensitivity is 1-9 (1 being the most sensitive)

Listen and talk (3g models only)

Once you have activated then you can call the device and it will automatically answer the call and you will be able to hear. The device doesn't ring or anything as it does not have a speaker.

To save battery you can increase the upload frequency.

As standard, it will report it location every 30 seconds. You can increase this from the commands section of the app. The value is in seconds so if you want 10 mins input 600. You can also send the command "sleep based on vibration" This means if the device is not moving then it will go to sleep. 

Send this commands to disable the live tracking:

apn123456
nogprs123456

When you want to know the location of the device simply send the message by SMS to the device phone number: where

The tracker is sometimes not updating on the map but is showing corectly when I SMS message the device

Resetting the GPS Tracker

Send the following messages one by one by SMS, wait for the device to reply.
begin123456
apn123456 internet
szcs,123456,domain=a.lkgps.net:7700
gprson123456,1

GPS Tracker APN Settings:

Telstra: apn123456 telstra.iph

Vodafone: apn123456 live.vodafone.com

Optus: apn123456 yesinternet

Amaysim (preset): apn123456 internet

Aldi: apn123456 mdata.net.au

The App is not showing Google Maps

Firstly, if the device is showing in China, this is because that was the last know location from when they did a Quality Assurance test at the factory. To obtain the device location place the device near a window so that it receives GPS signal and then it will update its location. 

When you activate the app you need to give the app permission to access your location, when you do this then the app will automatically select Google maps. To select this manually log out of the app then when in the login screen select the globe in the top right-hand corner then select Google maps. 

GPS Tracker Sim Card Fault Finding

Have you activated the sim card and inserted into the device? Does the sim have available credit not data only? What network are you using? Can you put the sim card in a phone and check it can make and receive calls SMS and has an internet connection?

When you call does it:
A) Go straight to answer phone? This mean the device is either turned off, not in a service area or the sim card is not inserted properly

B) Rings once then goes straight to answerphone? This mean the device is turned on and working but you may not have an available credit on the device. Remember the sim has to be not data only, it must have credit available for calls, SMS and data.

C) It says the person is unavailable or the service is disconnected? This means that the sim has not been activated properly. Please try in a phone and check that it can make and receive calls.

The Device is sending Alerts all the time

If you are receiving through the app this is because you have "Armed" the device to act as a car alarm. You will need to "Disarm" by going to the command section of the app. If you are receiving SMS or Calls and wish them to stop send the following message by SMS to the phone number of the sim that is in the device: admin123456

The Geofence has stopped giving alerts

Full command list. Only For Advanced Users.

3G Devices

4G Devices 

What is the "Dismantle remind" notification I am receiving?

There is a light sensor on the device and if it detect any light it will assume that the device has been removed from the surface it was attached to. I would double-check that there is no light getting to it as it is very sensitive. If you wish to disable the alert the send this SMS to the sim card that is in the device: sos0

LKGPS App Commands

Is the tracker still not live on the software?

If not, send me the phone number of the sim that is in the device, turn it on and tell which network you are using. 

I will then remotely communicate with the device and get it online for you. 

We will get this resolved ASAP for you. Can you please turn on the device, leave beside a window and the charger. Then send us the mobile number of sim that is in the device, The network you are using and the IMEI number that is printed on the device. We will do some remote diagnostics and get back to you.

Please send all information to info@ozsmartthings.com.au